A software and hardware support contract is an agreement under which a company provides technical support and maintenance services for the customer’s IT devices (both on physical components and applications). A technical support contract covers a wide range of services: from a technology help desk to regular maintenance of computers and servers, telephone exchanges and services and software products. Among the services included there is also assistance for the installation of the equipment, for the configuration of the programs and for the resolution of any malfunctions that may occur.
...
Keep it going...