IT security contract — SOC
The managed security component of our support contracts is delivered through Hector Lis, the 24/7 AI-based prevention engine built by TN Solutions.
- Powered by Hector Lis
- 24/7 AI-based monitoring
- Integrated with pfSense and WatchGuard
- Hector Lis monitors 24/7Artificial intelligence analyses your infrastructure's signals continuously, never stopping.
- Anomalies reach our techniciansOur technicians, who know your systems, take charge of the relevant alerts.
- Intervention under your SLAThe intervention follows the response SLA chosen with the VirtualAssistance formula.
Not a separate product to buy on its own: it's the security component of our contracts.
Our 24/7 is done by artificial intelligence: Hector Lis never sleeps, never takes a holiday, and analyses signals continuously.
TN Solutions01 The security paradox for SMEs
Attacks don't respect office hours
Many compromises start at night or on weekends, when nobody is watching. An operations centre staffed by analysts around the clock is a structure sized — and priced — for large enterprise. The result is that most SMEs remain exposed exactly during the hours they're most vulnerable.
The security component of our contracts answers differently from those who promise 24/7 by putting someone on call: continuous monitoring is done by Hector Lis, the artificial intelligence platform we built ourselves; our technicians — who know your systems by name, because we often manage them — step in when it really matters.
02 How it fits into the contract
Managed security, inside the infrastructure we already know
Hector Lis integrates with the processes and tools we already manage for our customers.
Integrated with the firewalls we manage
It integrates with the IT security infrastructure we already manage for our customers — pfSense and WatchGuard firewalls, support contracts.
Data under our control
Monitoring data never transits third-party platforms: it stays on our own infrastructure, managed under our ISO 27001 certified processes.
A concrete step towards NIS2
For businesses touched by the NIS2 directive — directly or as suppliers — the ability to detect incidents continuously is a concrete part of the management and notification requirements set out by the regulation.
Not off-the-shelf software
Hector Lis isn't a resold product: we built it ourselves, on the back of over 25 years managing real infrastructure. It's the engine behind the continuous security component we pair with our support contracts — constant automatic prevention, human expertise where it really counts.
- Active monitoring around the clock, 7 days a week
- Integrated with the pfSense and WatchGuard firewalls we manage
- Processes tracked under our ISO 27001 certification
Want to know how to add managed security to your contract?
We assess your security infrastructure free of charge and propose how to integrate Hector Lis into your support contract.
03 FAQ
Frequently asked questions: IT security contract — SOC
Is Hector Lis a separate product I need to buy on its own?
No: within support contracts, it's the managed security component integrated into your MSP or pay-as-you-go contract. As a standalone product, Hector Lis is described on its own page within the Hector ecosystem.
Where does monitoring data end up?
On our own Hector Cluster infrastructure, managed directly by us under our ISO 27001 certified processes: it never transits third-party platforms.
Does managed security make me NIS2 compliant?
No single tool makes anyone compliant with a regulation. Hector Lis covers a central requirement — the ability to detect incidents continuously — and fits into a wider compliance path we can walk together.
04 The other formulas
The other contract formulas
Every business starts from different needs: see also the other TN Solutions support contract formulas. See all formulas.