Custom Artificial Intelligence Solutions for Businesses
Custom AI projects built around your company's real workflows: not a generic chatbot bolted onto a website, but a system that reads the documents, data and procedures your business actually uses every day.
- ★ 4.7 · 37 Google reviews
- 25 years of experience
- ISO 9001 / ISO 27001
01 / Risposta rapida
What a custom AI project is, in brief
An artificial intelligence project built from your company's real processes, data and systems, instead of a generic tool bolted on top of your website or back office.
- Analysis of real processes before choosing the technology
- Integration with the management systems already in use
- A measurable pilot project before any wider rollout
02 / Who we work with
Custom AI for repetitive document and operational processes
Technical offices, administration, customer service or production: we start from the process that currently absorbs the most manual time.
- SMEs and B2B companies
- Technical and administrative offices
- Customer service
- Production departments with document-heavy processes
03 / Generic or custom
Generic AI tool or custom project: which to choose
They're not equivalent: a generic tool answers general requests, a custom project knows your data and your processes.
Generic AI tool
- Immediate activation, no configuration needed
- Doesn't know your company's specific data and processes
- Hard to integrate with existing management systems
Custom AI project
- Built around your company's real processes and data
- Integrated with the management systems already in use
- Validated with a pilot project before scaling up
04 / The benefits
Why choose a custom AI project with TN Solutions
- 25+years of System Integrator experience
- 4project phases, from analysis to production
- 100%of data stays under your company's control
05 / Tools and technologies
The technical foundation of our custom AI projects
- Hector (TN Solutions' branded AI platform)
- Internal knowledge base and document search
- API integrations with management systems
- Document automation
- Dedicated cloud infrastructure
06 / Partner tecnologici
07 / Approfondimento
A guide to custom AI projects for businesses
- 25+Years supporting businesses
- 4.7/5Average rating on Google
- 37Verified reviews
- ISO 9001/27001ISO certifications
Custom artificial intelligence services are built for companies that have already tried generic AI tools and haven't found an answer to their specific processes. TN Solutions designs AI solutions starting from the company's real workflows — not a generic chatbot bolted onto a website, but a system that reads the documents, the data and the procedures the business actually uses every day.
Why a "custom" AI project instead of an off-the-shelf tool
General-purpose AI tools work well for generic tasks (writing a text, summarising a document), but they don't know a specific company's processes, back-office systems or technical language. A custom project starts with an analysis of the real processes — where time is being lost, where the same mistakes keep happening, what information already exists but is scattered across multiple systems — and builds an assistant or an automation that fits into those processes, instead of asking the company to adapt to the tool.
Our method: from Hector to your specific project
Hector, the branded artificial intelligence platform developed by TN Solutions, is the technical starting point on which we build custom projects: assistants that query the company's internal knowledge base, automations for reading and classifying documents, integrations with the back-office systems already in use. From this base we customise case by case — industry, data volume, systems to connect — instead of offering the same configuration to every client.
How a typical project unfolds
- Process analysis: interviews with the people who use the systems every day, to identify high-volume repetitive tasks.
- Data mapping: checking where information actually lives (back-office system, email, shared documents) and how good the data quality is.
- Pilot project: a first, measurable, narrowly scoped use case to validate the approach before scaling it up.
- Integration and go-live: connecting to existing systems with the same security framework and the ISO 9001 and ISO 27001 certifications we apply to every AI for business project.
Who this is for
This service is designed for SMEs and B2B companies with repetitive, structured document-based or operational processes (technical offices, administration, customer service, production) that want a project sized to their own reality, not a generic software licence.
Frequently asked questions
How is a custom AI project different from a generic AI tool?
A generic tool answers general requests without knowing a company's specific data and processes. A custom project integrates with the systems already in use and is trained/configured on the client's real documents and workflows.
Where do we start if we've never used AI in our business before?
With a free process analysis to identify a first high-impact, low-risk use case, to be validated as a pilot project before a wider rollout.
Does our company data stay secure?
Yes. Projects follow the same security framework and the ISO 9001 and ISO 27001 certifications applied to all TN Solutions services; data stays under the control of the client company.
How much does a custom AI project cost?
It depends on the number of processes involved, the systems to be integrated and the data volumes. After the initial free analysis, we provide a detailed phased quote, starting with the pilot project.
Other AI services
Take a look at our other related AI services: AI for logistics and operations management, AI for finance and administration, AI for real estate.
Want an AI project built around your real processes?
We'll assess your workflows for free and propose a concrete first use case, to be validated as a pilot project.
08 / Talk to an expert
Talk to a custom AI expert
Tell us about your processes, we'll call you back within one business day.
Describe the repetitive task that costs you the most time: one of our engineers will assess whether a custom AI project can automate it, with no obligation.