Outsourcing IT
Hand over the management of your IT infrastructure to a team of experienced technicians: systems support, server monitoring, workstation management and a centralised help desk with defined SLAs. Cut your fixed internal staffing costs and guarantee operational continuity. Over 25 years in business, certified to ISO 9001 and ISO 27001.
- ★ 4.7 · 37 Google reviews
- 25 years of experience
- ISO 9001 / ISO 27001
01 / Risposta rapida
What is IT outsourcing, in brief
IT outsourcing is the practice of delegating the management of infrastructure, software and technical support to a specialised partner: systems support, server monitoring, workstation management and help desk are handed to experienced technicians with defined SLAs, cutting fixed internal costs.
- Systems support, server monitoring and workstation management
- Centralised help desk with clear SLAs and tracked interventions
- Lower fixed costs without giving up control over your projects
02 / Who we work with
External IT management for every type of business
Outsource your entire IT department or just a few activities: the service is modular and adapts to each client's technical and organisational context.
- SMEs
- Professional practices
- Digital agencies
- Healthcare organisations
- Companies with multiple sites
03 / In-house or external
In-house IT department or managed outsourcing
An in-house IT team gives you direct control but costs in hiring and training. Here's when it makes sense to outsource IT management.
In-house IT department
- Fixed costs for hiring, training and replacing staff
- Expertise concentrated in a few people, hard to backfill
- Continuity at risk in case of absences or internal turnover
Managed IT outsourcing
- Certified technicians available with no hiring overheads
- Clear SLAs, tracked interventions and regular reports
- Operational continuity and resources that scale on demand
04 / The advantages
Why outsource your IT to TN Solutions
- 24/7 proactive infrastructure monitoring
- 25+ years of experience as a System Integrator
- 2 ISO 9001 and ISO 27001 certifications
- 1 single partner for systems, security and updates
How quickly we take charge of your request
Just like in our VirtualAssistance support contract model, the response time is selectable based on how critical your systems are: the shorter it is, the higher the priority.
| Response SLA | Best suited for |
|---|---|
| 3 hours | Critical servers and services that cannot afford downtime |
| 8 hours | Workstations and services with a significant operational impact |
| 12 hours | Relevant requests that can be handled within the working day |
| 24 hours | Routine requests and activities that can be scheduled |
It's the same selectable SLA model used in our IT support contracts: we define it together based on your systems, with no hidden costs.
Not sure which SLA level is right for you? We analyse your infrastructure for free and help you choose the SLA that best fits your company, with no obligation.
05 / Tools and technology
The environments we manage in outsourcing
- Windows Server, Linux
- Active Directory
- Firewalls and VPN
- Backup and disaster recovery
- Endpoint protection
- Centralised ticketing and help desk
06 / Partner tecnologici
07 / Approfondimento
Guide to IT Outsourcing for Businesses
- 25+ Years supporting businesses
- 4.7/5 Average rating on Google
- 37 Verified reviews
- ISO 9001/27001 ISO certifications
TN Solutions IT outsourcing puts the management of your IT infrastructure in the hands of a team of experienced technicians: systems administration, server monitoring, workstation management and a centralised help desk with clear SLAs. Cut your fixed internal staffing costs, keep full control over your projects and guarantee operational continuity. over 25 years in business, certified to ISO 9001 and ISO 27001.
IT outsourcing for businesses
Entrusting the management of your IT infrastructure to a qualified external partner is now a strategic choice for any company. TN Solutions offers complete IT outsourcing services, delivering technical support, security and continuous optimisation without the need to invest in in-house staff or dedicated infrastructure.
Through IT outsourcing, businesses can hand off critical activities such as systems administration, server monitoring, workstation management and help desk support, while retaining full visibility over performance and drastically cutting operating costs.
Why choose TN Solutions IT outsourcing
Three guarantees that make TN Solutions the right partner for your IT services.
Complete customisation
- Solutions tailored to your business's specific needs
- From project management to day-to-day technical support
- Dedicated teams or on-call support, on-site or remote
- A modular service: you only outsource what you actually need
Full data protection
- The security of your data is our operational priority
- We apply the most up-to-date cyber security best practices
- Management of firewalls, VPNs, backups and endpoint protection systems
- Processes aligned with our ISO 27001 certification and GDPR
Maximum control over your projects
- Full visibility over every stage of the process
- Clear SLAs and tracked interventions using dedicated ticketing tools
- Close collaboration with your internal point of contact
- Regular reports on activity, performance and infrastructure status
IT outsourcing: our qualified technical resources
TN Solutions provides a team of experienced technicians for the ongoing or project-based management of your entire IT department. With our IT outsourcing service we cover both day-to-day operational needs and larger one-off projects: migrations, modernisation, security hardening.
Outsourcing IT resources means having specialist expertise available whenever you need it, without the costs of hiring, training or replacing staff. Put us to the test and see the difference we make.
Why choose TN Solutions
Signing an IT outsourcing contract with TN Solutions means guaranteeing your business technological continuity, consistently up-to-date expertise and a proactive approach to security and performance. The service is scalable, tailored and can be integrated with your existing infrastructure, in both Windows Server and Linux environments.
We support businesses in managing networks, physical and virtual servers, Active Directory, mail systems, firewalls, VPNs and specific applications, freeing up internal resources and simplifying day-to-day staff workload.
Who IT outsourcing is for
TN Solutions IT outsourcing is designed for SMEs, professional practices, digital agencies, healthcare organisations and multi-site companies looking for a secure, reliable external management of their IT systems. Trust us with your migration to new cloud environments, firewall configuration or backup and disaster recovery management: we're ready.
We offer tailored solutions with dedicated teams or on-call support, both on-site and remote, adapting to each client's technical and organisational context. Outsourcing combines with our other IT solutions and business services, for a fully managed infrastructure.
Cost optimisation and centralised support
With IT outsourcing, businesses cut the costs of hiring and training internal staff, delegating day-to-day IT tasks to an experienced, structured partner. TN Solutions offers a model of IT activity outsourcing that includes monitoring, updates, workstation management, security and much more.
Thanks to our centralised help desk, every ticket is handled quickly and tracked, with specialised technicians ready to step in remotely or on-site. This approach guarantees operational continuity, reduces downtime and simplifies coordination between different departments and sites.
The benefits of IT outsourcing for your business
Here's why companies choose TN Solutions for IT outsourcing:
- Lower fixed costs and maximum operational flexibility
- experienced technicians available without hiring overheads
- Clear SLAs and tracked technical support with dedicated tools
- Operational continuity even in the event of internal absences or turnover
- Scalable IT resources to match activity peaks or new projects
- A single partner for systems administration, security and updates
Frequently asked questions
What is IT outsourcing and when is it worth using?
IT outsourcing is the practice of delegating the management of infrastructure, software and technical support to specialised providers. It makes sense when a business wants to cut costs, access advanced expertise and focus on its core business without dealing with the technical complexity itself.
What benefits does IT outsourcing offer?
It lets you optimise operating costs, get constant support, guarantee regular updates, improve IT security and have specialists who stay up to date. It's a strategic choice for companies that want flexibility and continuity of service.
What's the difference between IT outsourcing and internal support?
With internal support, the business manages all IT activities independently. With outsourcing, part or all of the IT department is handed to an external partner: fixed costs go down, efficiency goes up, and you get faster response times with defined SLAs.
Can you outsource only some IT resources?
Yes. Partial outsourcing is possible, for example just technical support, network management, IT security or backups. The service is modular and adapts to business needs.
Is IT outsourcing compatible with GDPR?
Yes, provided the partner operates with documented processes. TN Solutions handles client data under its ISO 27001 certifications, with data processor appointments, traceable interventions and shared security policies.
Other IT solutions for infrastructure management
Discover the other services linked to outsourcing: PC operating lease, cloud backup, Microsoft 365 and managed security.
Ready to entrust your IT to an experienced partner?
We assess your infrastructure for free and propose a tailored outsourcing plan, with transparent SLAs and costs, so you know straight away how much you can save.
08 / Talk to an expert
Talk to an IT outsourcing expert
Tell us how your IT is managed today, we'll get back to you the same day.
Describe which activities you want to delegate and how your business works: one of our consultants will propose a tailored outsourcing plan, with defined SLAs and transparent costs.