Services

Managed IT Services and MSP Solutions for Business

Fast, effective managed IT solutions: one partner for infrastructure, security and productivity, so your business never stops.

  • Leasing
  • MSP
  • Outsourcing
  • 5 dedicated solutions
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01 / Our services

From infrastructure to everyday productivity: a managed service for every need of your business.

02 / The method

Our method in three steps

A straightforward path from diagnosis to go-live, so you always know what to expect.

  1. Systems analysis

    We carry out a detailed analysis of your company's existing IT systems, to identify where action is genuinely needed.

  2. Custom design

    Based on the results of the analysis, we build solutions tailored to the specific needs of your business.

  3. IT systems implementation

    Configuration and go-live of the new solutions chosen, on-premise or in the cloud, without stopping your operations.

Ready to take the first step towards more predictable IT?

We'll analyse your infrastructure for free and propose the management model that fits, with no obligation.

03 / Technology partners

04 / In depth

Guide to managed IT solutions for business

  • 25+ Years supporting businesses
  • 4.7/5 Average rating on Google
  • 37 Verified reviews
  • ISO 9001/27001 ISO certifications

Managed IT services MSP are a model in which an external provider (Managed Service Provider) designs, runs and monitors a company's entire IT infrastructure for a recurring fee. They cover servers, network, security, backup and user support, taking a proactive approach and accepting accountability for results defined in a service agreement.

For more than 25 years, TN Solutions has supported Italian and European SMEs as a B2B System Integrator, combining hands-on technical expertise, ISO certifications and a network of carefully selected technology partners.

What are managed IT services in the MSP model (definition)

"Managed IT services" means entrusting the day-to-day and strategic management of your business systems to an external partner. The MSP (Managed Service Provider) model replaces break-fix, call-when-it-breaks support with a continuous, measurable and planned service.

The provider monitors the infrastructure around the clock, prevents failures before they happen, applies security updates and responds within agreed timeframes. Instead of unpredictable one-off costs, your company pays a fixed, budgetable fee.

The difference between break-fix support and a managed service

With traditional support, someone steps in only after the problem occurs: the cost is variable and the downtime has already happened. With a managed service, continuous monitoring catches anomalies early, maintenance is scheduled in advance, and security is looked after every single day. The outcome is operational continuity and an IT budget you can keep under control.

Why choose an MSP: benefits for B2B companies

Working with an MSP means turning IT from an unpredictable cost centre into a lever for productivity. The concrete benefits for a B2B company are measurable over time:

  • Predictable costs: a clear recurring fee instead of extraordinary expenses that are hard to plan for.
  • Less downtime: proactive monitoring reduces failures and interruptions.
  • Up-to-date expertise: access to specialists in systems, cloud and security without having to hire them in-house.
  • Security looked after: patching, backup and protection managed to verifiable standards.
  • Scalability: your infrastructure grows with the business, without over-sized investments.
  • Focus on the business: your internal team concentrates on its goals, not on maintenance.

The managed model bridges the gap between expensive in-house IT and occasional suppliers with no continuity, thanks to a structured relationship and responsibilities clearly defined in the SLA.

TN Solutions managed IT services: areas of expertise

As a System Integrator, we design services tailored to the size and sector of each client, covering the entire lifecycle of the infrastructure.

Systems administration and infrastructure management

We manage servers, networks, workstations and operating systems with continuous monitoring and scheduled maintenance. Discover our systems administration service for constant technical oversight.

Enterprise cybersecurity

We protect data and systems with firewalls, endpoint protection, access management and security policies. Explore our enterprise cybersecurity solutions to reduce the risk of attacks and breaches.

Backup and disaster recovery

Business continuity depends on the ability to restore data quickly. We implement backup and disaster recovery strategies with regular testing, so your data is genuinely recoverable when you need it.

Cloud and virtualisation

We modernise your infrastructure with cloud and virtualisation solutions, optimising hardware resources and operational flexibility.

Security and compliance: ISO 9001, ISO 27001 and data protection

The quality and security of our services are not just claims, they are certified processes. TN Solutions is certified to ISO 9001 for quality management and ISO 27001 for information security.

ISO 27001 certification means we handle client data within a documented system of controls, risk assessment and continuous improvement. For anyone entrusting their information assets to an external partner, it is a verifiable guarantee: access policies, operational traceability and incident response procedures all follow international standards.

This approach also supports our clients' own compliance with data protection obligations, across the entire IT supply chain.

Technologies and partners: HP, Dell, Microsoft, Lenovo, Synology, WatchGuard

We work as a partner of market-leading manufacturers, selecting the most suitable hardware and software for each project based on real client needs, free from the constraints of a single brand.

  • HP and Dell: servers, storage and professional workstations.
  • Microsoft: operating systems, Microsoft 365 environments and cloud services.
  • Lenovo: reliable client devices and workstations for everyday use.
  • Synology: network storage and centralised backup solutions.
  • WatchGuard: firewalls and perimeter security to protect the corporate network.

This network of partnerships lets us integrate different technologies into a single, coherent infrastructure, managed through one point of contact.

How the managed service works: onboarding, SLA and proactive support

Our method is structured to deliver measurable results from the very first weeks.

1. Assessment and onboarding. We analyse your existing infrastructure, map critical points and priorities, and define the scope of the service, aligning expectations, timelines and objectives.

2. SLA and service agreement. We formalise service levels (SLA): response times, recovery times and covered areas. Everything is transparent and measurable.

3. Monitoring and proactive support. We oversee your systems continuously, stepping in before anomalies turn into failures, with scheduled maintenance to minimise the impact on operations.

4. Reporting and continuous improvement. We share regular reports on the state of the infrastructure and propose enhancements in line with the growth of your business.

To find the model best suited to your organisation, our IT consulting starts with a concrete analysis of your needs.

Request IT consulting for your company

Want to understand how managed IT services can reduce downtime, secure your data and make your costs predictable? Our team is ready for a no-obligation conversation.

Call TN Solutions on +39 02 95 17 550 or write to us through our contact page: we will review your situation together and propose a tailored path forward. We are based in Melzo (MI), Italy, with more than 25 years of experience serving SMEs.

Frequently asked questions

What does it mean to work with an MSP (Managed Service Provider)?

It means delegating the ongoing management of your IT systems to an external partner through a service agreement. The MSP monitors your infrastructure, prevents failures, applies security updates and guarantees response times defined in the SLA, all for a predictable fee instead of occasional, unplanned costs.

Which managed IT services does TN Solutions offer businesses?

We offer systems administration and infrastructure management, enterprise cybersecurity, backup and disaster recovery, and cloud and virtualisation. We shape the scope of the service around each client's specific needs, integrating technologies from partners such as HP, Dell, Microsoft, Lenovo, Synology and WatchGuard under a single point of contact.

How much do managed IT services cost on an MSP subscription?

The cost depends on the number of devices and users, the complexity of the infrastructure and the service levels required. The MSP model is based on a recurring fee defined in the contract, making spending predictable. For an accurate quote, we start with an assessment of your IT environment.

Are managed IT services suitable for SMEs or only for large companies?

They are particularly well suited to SMEs, which gain access to specialist expertise and a level of security oversight that would otherwise be costly to maintain in-house. The service is scalable and sized to real needs, avoiding over-sized investments.

How are security and business continuity guaranteed with a managed IT service?

Through proactive monitoring, constant security patching, backups verified with restore tests, and incident response procedures. TN Solutions operates to ISO 9001 and ISO 27001 certifications, which ensure documented processes, reducing the risk of downtime and data loss.

Managed IT without surprises

Continuous monitoring, a predictable fee and a single point of contact for your entire IT infrastructure.

  • Planned, predictable IT costs
  • Proactive systems monitoring
  • ISO-certified security and backup
Book a consultation+39 02 95 17 550

05 / Talk to an expert

Talk to a managed IT solutions expert

Tell us about the problem, we'll call you back within one working day.

Describe your current IT infrastructure: one of our engineers will contact you to discuss the management model that fits, with no obligation.

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