Systems Consulting and Assistance
Reliability, security and business continuity start with solid systems consulting: infrastructure audits, security hardening and multi-platform Windows and Linux server support, on-premise, cloud or hybrid. Proactive monitoring and custom SLAs, from Melzo covering all of Lombardy.
- ★ 4.7 · 37 Google reviews
- 25 years of experience
- ISO 9001 / ISO 27001
01 / Risposta rapida
What is systems consulting, in brief
Systems consulting is the analysis and optimization of your entire IT infrastructure — physical and virtual servers, networks, backup and security — with a documented action plan and a dedicated technical contact: it doesn't fix a single fault, it governs the ecosystem that keeps your business running.
- Structured audit of servers, networks, backup and security
- Security hardening according to CIS, ISO/IEC and GDPR best practices
- Remote or on-site systems support with custom SLAs
02 / Who We Work With
Systems oversight for solid, scalable infrastructure
SMEs, technical firms, agencies, manufacturing companies and healthcare organizations that need reliable, documented infrastructure ready for digital transformation.
- SMEs
- Technical firms
- Agencies
- Manufacturing companies
- Healthcare organizations
03 / On-Call or Consulting
Break-fix support or systems consulting: which is right
You can call a technician only when something breaks, or rely on consulting that prevents problems and plans your systems' evolution.
Break-fix support
- Steps in on a single fault, once downtime has already started
- No overall view of the infrastructure
- No planned upgrade or hardening roadmap
Systems consulting with SLA
- Complete infrastructure audit and optimization
- Security hardening, patching and backup managed centrally
- Custom SLAs, with tracked and documented activity
04 / The Benefits
Why choose TN Solutions' systems consulting
- 24/7 proactive systems monitoring
- 25+ years of experience as a System Integrator
- 2 ISO 9001 and ISO 27001 certifications
How quickly we take charge of your request
Just like in our VirtualAssistance support contract model, the response time is selectable based on how critical your systems are: the shorter it is, the higher the priority.
| Response SLA | Best suited for |
|---|---|
| 3 hours | Critical servers and services that cannot afford downtime |
| 8 hours | Workstations and services with a significant operational impact |
| 12 hours | Relevant requests that can be handled within the working day |
| 24 hours | Routine requests and activities that can be scheduled |
It's the same selectable SLA model used in our IT support contracts: we define it together based on your systems, with no hidden costs.
Not sure which SLA level is right for you? We analyse your infrastructure for free and help you choose the SLA that best fits your company, with no obligation.
05 / Tools and Technology
We work on servers, virtualization and security in every environment
- Windows Server
- Linux (Debian, Ubuntu, Red Hat)
- VMware, Proxmox, Hyper-V
- Firewalls and access controls
- Veeam, Acronis, RAID and NAS
- Active Directory, VPN, encryption
06 / Partner tecnologici
07 / Approfondimento
Guide to systems consulting for business
- 25+ Years supporting businesses
- 4.7/5 Average rating on Google
- 37 Verified reviews
- ISO 9001/27001 ISO certifications
Systems Consulting for IT Infrastructure
Reliability, security and business continuity all start with solid systems consulting. TN Solutions offers a professional IT systems consulting service, designed to help companies optimize infrastructure performance, protect data and improve system resilience.
Through an advanced, tailored technical approach, we analyze your existing setup, identify weak points and propose concrete, scalable solutions aligned with your business goals.
How We Support You
IT Systems Consulting: Stability and Performance at the Core
Every IT systems consulting engagement starts with a structured audit of the existing infrastructure, covering physical and virtual servers, internal networks, security devices, backup systems and business applications. The goal is to identify bottlenecks and outdated or misconfigured setups, in order to define a technical plan that boosts productivity.
We work on Windows Server environments, Linux, and virtualized platforms such as VMware and Proxmox, with an approach geared towards compatibility and growth.
Proactive Security Hardening
Security hardening activities are part of our advanced consulting, aimed at making IT systems more resistant to intrusions, malware and unauthorized access. We work on firewall configuration, centralized antivirus and access controls, implementing data encryption, strong authentication and real-time monitoring systems. Every intervention follows guidelines based on CIS best practices, ISO/IEC standards and GDPR compliance, to guarantee a resilient infrastructure kept up to date against current threats.
Multi-Platform Server Support
We manage and support physical and virtual servers in Windows Server and Linux environments, operating across on-premise, cloud and hybrid infrastructure.
We provide proactive monitoring, fast intervention and ongoing systems support to guarantee stability, security and business continuity across your systems.
Our multi-platform approach reduces downtime, prevents issues and keeps IT infrastructure reliable, scalable and high-performing over time.
Who We Work With
We're ready for every new challenge
Our systems consulting services are aimed at SMEs, technical firms, agencies, manufacturing companies and healthcare organizations that need a solid, scalable and secure infrastructure. We work in mixed environments, supporting both legacy systems and new technologies, with the goal of preparing companies for digital transformation.
Every consulting engagement is backed by a tailored intervention plan, with documented technical solutions and a planned roadmap.
Systems Support and Custom SLAs
TN Solutions provides a complete systems support service, available both on-site and remotely, with the option to activate custom SLAs based on the criticality of your IT environment. Our team steps in to resolve anomalies, support hardware updates, carry out migrations, or simply work alongside your internal IT department in day-to-day system management. Every activity is tracked and documented, with clear, measurable goals, guaranteeing efficiency and transparency.
The Benefits of Systems Consulting
Here's why to choose TN Solutions' systems consulting:
Complete systems audit and infrastructure optimization
Security hardening with proactive security policies
Professional systems support, remote or on-site
Centrally managed updates, patches and backup
Tailored consulting with expert technicians and full documentation
Frequently asked questions
When is it worth requesting IT systems consulting?
When your company grows, changes location, adopts new technologies or runs into recurring issues with its IT systems. Targeted IT consulting helps prevent failures, improve performance and plan effective technology investments.
What does a systems consulting service include?
It includes technical infrastructure analysis, security review, upgrade recommendations, resource optimization, support for internal departments and custom technology roadmaps to support the business.
What's the difference between IT support and IT consulting?
IT support deals with specific technical issues (faults, malfunctions), while systems consulting takes a strategic approach: it analyzes the infrastructure, proposes improvements and guides the company's technology evolution.
Want a systems engineer who really knows your infrastructure?
We analyze the state of your systems for free and propose a concrete action plan, with tailored SLAs and complete documentation, no obligation.
08 / Talk to an Expert
Talk to a systems engineer, not a call center
Tell us about your infrastructure, we'll call you back within one business day.
Describe the systems you want to optimize or secure: one of our senior systems engineers will contact you for a first free, no-obligation conversation.